#115 - Marc Fredman - Chief Strategy Officer, CCC Intelligent Solutions

“We are seeing AI play out in so many different ways, to the point where you are going to start to see every claim has some type of AI involved in it. As AI adoption really picks up, people are not talking about AI as a buzzword anymore, it’s more like - how do I be AI-first?”

Have you ever thought about all the things that go on behind the scenes when you file an insurance claim for your car? Probably not. And that’s a good thing, because if you did have to think about the complexity that lies behind, you would not be a happy customer.

The reality, however, is that every insurance claim triggers hundreds of processes and transactions that work in harmony to verify and pay out your claim. The fascinating thing is that AI is starting to play an increasingly influential role in this ecosystem.

To understand this better, we invited Marc Fredman to the AI in Automotive Podcast. Marc is the Chief Strategy Officer at CCC Intelligent Solutions. CCC’s technology connects thousands of companies that make the insurance economy run and powers over a hundred billion dollars of insurance commerce.

In today’s conversation, Marc takes us inside the insurance economy, and shares with us the variety of ways in which artificial intelligence is helping power the insurance ecosystem.

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